LEXUS CANADA ANNOUNCES VOLUNTARY RECALL TO ADDRESS ISSUE IN CERTAIN 2009 AND 2010 LEXUS LS VEHICLES EQUIPPED WITH VARIABLE GEAR RATIO STEERING SYSTEM
Lexus Canada press release
TORONTO, ON – May 21, 2010 – Lexus Canada announced it will conduct a voluntary safety recall on approximately 140 Lexus late 2009 and certain 2010 model year LS vehicles in Canada equipped with Variable Gear Ratio Steering (VGRS) to address a temporary steering wheel off-center condition that may develop under a specific driving maneuver – it will not occur during normal driving conditions.
For 20 years, Lexus has made customer safety and satisfaction its highest priorities. Lexus Canada is taking all necessary steps to address customer concerns quickly and efficiently.
The VGRS system enables easier handling during low-speed driving and provides better stability during high-speed driving than conventional steering by changing the gear ratio.
The VGRS system may exhibit a temporary steering wheel off-center condition after driving away quickly from a very tight turn where the steering was at full lock position. The steering wheel off-center position will automatically be corrected in approximately five seconds by the VGRS system as the vehicle is driven. The driver may notice the system auto correcting as the steering wheel slowly moves to the center position while driving straight during the VGRS correction.
Due to the specific driving circumstances, this condition will not occur during normal driving such as changing lanes or turning at intersections. Lexus Canada has not received any Canadian customer reports of this condition; no accidents or injuries have been reported.
Initial notifications will be mailed to owners of the involved vehicles beginning in early June. As soon as replacement parts are available, Lexus Canada will send a second notification letter by first class mail, advising owners to bring their vehicle to a Lexus dealer to have the Steering Control computer replaced with a newly designed one at no charge.
No other Toyota or Lexus vehicles are involved in this recall.
Customers who have any further questions are asked to contact their local Lexus dealership, visit www.lexus.ca or contact Lexus in Canada at 1-800-265-3987.
